About FixWars

FixWars is a journal and platform about innovations in technical services.
We help operators and service leaders choose technology and partners with confidence—through independent tests, real case studies, transparent ratings, and a vendor directory.

What we publish

  •    Innovations: news and trends across technologies, software, equipment, market & regulation.

  •    Reviews & Tests: hands-on field and lab testing with standardized scoring, pros/cons, and side-by-side comparisons.

  •    Case Studies: real before/after metrics, ROI, costs, stack, and timelines from service teams.

  •    Ratings: category rankings of vendors and solutions based on audited data.

  •    Directory: a searchable index of vendors, integrators, and products with filters by industry, region, integrations, and certifications.

  •     Resources: practical templates, RFP generator, TCO/ROI calculators, and a growing glossary.

Our rating methodology

We score across five pillars (100 pts total):

  1. Innovation & roadmap (20)

  2. Reliability & SLA (uptime, MTTR, certifications) (20)

  3. Customer satisfaction (verified reviews, churn, NPS) (25)

  4. Value / TCO (pricing clarity, total cost vs. peers) (15)

  5. Security & compliance (policies, audits, standards) (20)

Reviews are accepted only from verified customers (domain verification). We weight by recency and project size, cap submissions per quarter, and audit suspicious patterns. Vendors may submit evidence; our editors verify sources. No pay-to-score—ever.

Who FixWars serves

Field service managers and ops leaders, CTO/CIO and implementation teams, owners of contracting companies and integrators across maintenance, infrastructure, construction, IT & telecom, transport, healthcare, and energy.

How we work (editorial policy)

  • Independent testing and clear labeling of sponsored material.

  • Published test protocols and corrections policy.

  • Source citations and reproducible methods.

  • Conflicts of interest are disclosed; ratings are recalculated on a schedule.

Get involved

  • Submit a company or product to the Directory.

  • Share a case study with verifiable metrics.

  • Apply for a rating in your category.

  • Advertise or partner on research, webinars, or tools.

Why “FixWars”? Because the best advice is battle-tested in the field.

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